How can we help?
-
- Important Notice
- KORG Gadget 2
- KORG Gadget 2 for iOS
- KORG Gadget for Nintendo Switch
- KORG Collection for Mac/Win
- KORG ELECTRIBE Wave
- KORG Module
- iMono/Poly
- iWAVESTATION
- ARP ODYSSEi
- iM1
- microKEY Air
- nanoKEY Studio
- nanoKONTROL Studio
- taktile / TRITON taktile
- plugKEY
- KAOSS DJ
- General Bluetooth MIDI
- General USB MIDI
- iDS-10
- iMS-20
- iPolysix
- iKaossilator
- Kaossilator for Android
- iELECTRIBE
- iELECTRIBE for iPhone
- KORG Module Standard for iPhone
- KORG Legacy Collection
- KORG Bundle Software
- iAudioGate
Important Notice
Known issues
KORG Gadget 2
Install Guide
Basic Guide
- Playing a synthesizer gadget
- Arrange the notes on piano roll
- Editing the gadget’s tone
- Recording with an audio gadget
- Importing audio files
- Overview
Gadget Guide
Keyboard Shortcuts
Tips / FAQ
- ★ Projects that were made with KORG Gadget 2 cannot be loaded with KORG Gadget 1.
- Ableton Live Exporting
- Audio Exporting
- MIDI Exporting
- Editing notes
- Editing audio
KORG Shop FAQ
- ★ What can I do when I get error messages in KORG Shop?
- ★ Where is the coupon code for KORG Gadget 2 for Mac?
- ★ How do I purchase the KORG Gadget 2 for Mac Upgrade?
- I have not received my product code
- Cannot login to KORG ID
- What is the "Product Code"?
Gadget Le for Mac
Contact
KORG Gadget 2 for iOS
Tutorials & Tips
- ★ What's new in Version 2.1
- ★ What's new in Version 2
- ★ Convenient editing functions
- ★ Convenient other functions
- ★ Remote Install Instruction
- ★ “Won't start up” and “There is no sound” fixes
FAQ
- ★ How do I re-download purchased gadgets?
- ★ How can I transfer a project file from Gadget Le to Gadget?
- ★ How do I scroll piano roll?
- ★ Sound is interrupted
- ★ How do I zoom in or out on the piano roll?
- ★ How do I to adjust the length of note?
KORG Gadget for Nintendo Switch
Update Information
FAQ
- ★ Is there a comparison chart of KORG Gadget series?
- ★ Cannot Connect to Online Multiplayer, Disconnects During Play
- ★ Controls Become Less Responsive During Online Multiplayer
- What is Needed for Online Multiplayer?
- Are Online Multiplayer and Exchanging Data Free?
- Restrictions During Online Multiplayer
Tips
KORG Collection for Mac/Win
Install Guide
ARP ODYSSEY
Basic Guide
Tips / FAQ
KORG Shop FAQ
- ★ Where is the coupon code for KORG Collection for Mac/Win?
- I have not received my product code
- Cannot login to KORG ID
- What is the "Product Code"?
- What is KORG ID?
- How many computers can I activate my product?
Contact
KORG ELECTRIBE Wave
Tutorials & Tips
FAQ
KORG Module
Tutorials & Tips
FAQ
- ★ Known issues that have been identified in iOS 9.3
- ★ How do I re-download expansion sounds?
- ★ There's no sound from the KORG Module
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- ★ How do I rename a recorded song?
iMono/Poly
Tutorials & Tips
FAQ
- ★ How do I re-download sound pack?
- ★ How can I import data from the KORG Legacy Collection Mono/Poly?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- How can I get the latest information about KORG iMono/Poly and other KORG software?
- Is there a user community?
iWAVESTATION
Tutorials & Tips
FAQ
- ★ How do I re-download expansion cards?
- ★ How do I use save the performance from iWAVESTATION in Milpitas?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- Is there a user community?
- How can I get the latest information about KORG iWAVESTATION and other Korg software?
ARP ODYSSEi
Tutorials & Tips
FAQ
- ★ How do I re-download purchased item?
- ★ How do I use save the program tone from ARP ODYSSEi in Lexington?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- Is there a PDF manual?
- Is there a user community?
iM1
FAQ
- ★ How do I re-download expansion cards?
- ★ How do I use save the program tone from iM1 in Darwin?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- There’s no sound!
- The app won’t start up
microKEY Air
Pre-Purchase FAQ
- ★ Can I use it with the iPad/iPhone?
- ★ What kind of software comes bundled with it?
- ★ What kind of application program on iPad can be used?
- ★ Can I connect the microKEY/microKEY Air to the USB3.0 port?
- Can I connect to Android Devices?
- What do I need to connect to iPad via USB?
FAQ
- ★ About Bluetooth MIDI
- ★ How can I get the bundled software? (Can't find the CD-ROM containing the bundled software.)
- ★ The KORG KONTROL Editor doesn't recognize the microKEY when a DAW program is running.
- ★ Sometimes it is not recognized as a USB device.
- Can I edit parameters from an iOS device?
- Can I use two or more units connected to one computer?
nanoKEY Studio
Pre-Purchase FAQ
- ★ What kind of software comes bundled with it?
- ★ Can I use it with the iPad/iPhone?
- ★ What kind of application program on iPad/iPhone can be used?
- ★ Can I connect the nanoKEY Studio / nanoKONTROL Studio Air to the USB3.0 port?
- What can I do with the touch pad?
- What kind of MIDI messages can be assigned to the nanoKEY Studio?
FAQ
- ★ About Bluetooth MIDI (BLE-MIDI)
- ★ The KORG KONTROL Editor doesn't recognize the microKEY when a DAW program is running.
- ★ How can I get the bundled software? (Can't find the CD-ROM containing the bundled software.)
- ★ The power will not turn on.
- ★ Sometimes it is not recognized as a USB device.
- The arpeggiator will not function.
nanoKONTROL Studio
Pre-Purchase FAQ
- ★ What kind of software comes bundled with it?
- ★ Can I use it with the iPad/iPhone?
- ★ What kind of application program on iPad/iPhone can be used?
- ★ Can I connect the nanoKEY Studio / nanoKONTROL Studio Air to the USB3.0 port?
- ★ Which DAW software does the nanoKONTROL Studio support?
- Can I use it as a controller of GarageBand for iOS?
FAQ
- ★ About Bluetooth MIDI (BLE-MIDI)
- ★ The KORG KONTROL Editor doesn't recognize the nanoKONTROL Studio when a DAW program is running.
- ★ How can I get the bundled software? (Can't find the CD-ROM containing the bundled software.)
- ★ The power will not turn on.
- ★ Sometimes it is not recognized as a USB device.
- Can I use more than one nanoKONTROL Studio simultaneously?
FAQ (DAW)
- SONAR does not recognize Bluetooth connection nanoKEY / KONTROL Studio as control surface.
- When using it as Control Surface in Cubase, the MIDI Message of the operated operator is recorded.
- Can you use it with an older version of Cubase?
- Which version of GarageBand / Logic can be applied to Control Surface plug-in for GarageBand / Logic?
taktile / TRITON taktile
FAQ
plugKEY
Pre-Purchase FAQ
- ★ Which applications can I use?
- ★ Which iPhone,iPad,iPod touch model can I use this with?
- Can I use the plugKEY when it is not connected to the USB adapter?
- What kind of USB adapter can I use?
- What should I use the micro USB terminal for?
- Can I use Audio In function with plugKEY?
FAQ
- ★ I hear some noise.
- ★ The LEDs do not turn on even though the plugKEY is connected.
- ★ Charging via the microUSB does not work
- ★ The battery continues to decrease despite connecting the micro USB and charging
- Even though I have connected the plugKEY, audio is still coming from the iPhone,iPad or iPod touch.
- When I connect the plugKEY, I cannot change the volume on the iPhone,iPad or iPod touch.
KAOSS DJ
FAQ
General Bluetooth MIDI
FAQ
- ★ How can I get my Bluetooth device recogniezed by my application program?
- ★ Can I manage multiple Bluetooth devices individually and connect/use them at the same time?
- ★ Is there some latency?
- ★ Can I use both a Bluetooth MIDI device and a Bluetooth speaker at a time?
- ★ There is some latency when the Bluetooth devices is connected by Bluetooth.
- ★ Which Bluetooth Adaptors can I use?
FAQ (iOS)
- ★ When configuring Bluetooth pairing settings on the "Bluetooth MIDI Devices" screen in iOS, the device name is displayed with "not connected" next to it. However, a short time later this display disappears.
- ★ Can I connect multiple Bluetooth devices to an iPhone/iPad by Bluetooth?
- ★ Do I have to connect the microKEY Air to an iPhone/iPad every time when it is turned on?
- ★ I can't connect the Bluetooth devices even though it appears on the list on my iPhone/iPad.
- ★ Can I connect to an iPhone/iPad by Bluetooth?
- ★ Which iOS device is compatible with Bluetooth 4.0?
FAQ (Mac)
- ★ Bluetooth pairing is not possible on Mac.
- ★ Do I have to connect the microKEY Air to a Mac every time when it is turned on?
- ★ I can't connect the microKEY Air even though it appears on the Bluetooth MIDI list on my Mac.
- ★ Can I connect to a Mac by Bluetooth?
- ★ Which Mac model is compatible with Bluetooth 4.0?
- I haven't used my Mac for a while. Now, the Bluetooth pairing fails, and doesn't recognize the device.
FAQ (Win)
- ★ Uninstall KORG BLE-MIDI Driver.
- ★ The Bluetooth MIDI device can not be connected after Windows 10 Fall Creators Update is applied even though the KORG BLE-MIDI Driver is installed.
- ★ Can I use multiple Bluetooth devices on one PC?
- ★ Can I use the same Bluetooth device across multiple applications simultaneously?
- ★ The Bluetooth MIDI device will be disconnected
- ★ Can I connect to a Windows PC by Bluetooth?
General USB MIDI
FAQ (Mac)
FAQ (Win)
iDS-10
Online Manual
- ★ What's new in Version 2.1
- ★ What’s new in Version 2
- ★ External MIDI control
- MAIN Screen
- SET (Settings) Panel
- MIXER Panel
FAQ
- What is a Pattern?
- Can I copy a pattern?
- How can I delete a pattern?
- What is PATTERN CHANGE LOCK?
- How do I use the PATCH section in SYN1/2?
- How do I edit a Pattern?
iMS-20
FAQ
- ★ How do I transfer my iMS-20 data to a new iPad?
- ★ I hear only one note when I play the keyboard
- ★ Can I zoom of view panel?
- ★ Want to use the Modulation Wheel?
- ★ Can I automation of synth and effects?
- ★ Sound is interrupted
iPolysix
FAQ
- ★ I can’t play six notes even though KEY ASSIGN MODE is set to POLY
- ★ A sound I created in SYNTH is not shown in DRUMS
- ★ I can’t specify automation for DRUMS
- ★ How do I clear all of the step switches I entered in the sequencer?
- ★ Sound is interrupted
- How do I assign a chord for CHORD mode?
iKaossilator
FAQ
- ★ How do I to re-download the Sound Library?
- ★ Can I mute a part?
- ★ Can I listen only to a specific part?
- ★ Can I turn off the right of four corners?
- ★ How can I get the recorded audio via iTunes?
- What is the User/Shared buttons on the header of the Loop list?
Kaossilator for Android
FAQ
- ★ Which operating systems will this work with?
- ★ I have no idea how to use this.
- ★ Can I turn off the right of four corners?
- ★ What is the difference between Save and Overwrite?
- ★ Can I mute a part?
- ★ Can I listen only to a specific part?
iELECTRIBE
FAQ
- ★ What is a part?
- ★ Can I play using an external MIDI Controller?
- ★ Can I hear the sound when iELECTRIBE is not displayed？
- ★ Can I backup my data？
- ★ Sound is interrupted
- What is WIST?
iELECTRIBE for iPhone
Basic operation
- ★ Top panel
- ★ Settings panel
- ★ Pattern browser
- ★ Motion sequence
- ★ Convenient editing functions
- ★ Save the pattern
Questions About Functions
- ★ What is a pattern?
- ★ What is a part?
- ★ What is a step?
- ★ What is a rhythm pattern?
- ★ What is Beat Flutter?
- ★ How do I export my rhythm patterns as audio files?
GENERAL QUESTIONS
OTHER QUESTIONS
KORG Module Standard for iPhone
BASIC OPERATION
- ★ Main panel
- ★ Selecting a Program
- ★ Playing the Program
- ★ Convenient playing functions
- Editing Program
- Save the program
QUESTIONS ABOUT FUNCTIONS
GENERAL QUESTIONS
OTHER QUESTIONS
KORG Legacy Collection
FAQ
- ★ KORG Legacy Collection authentication is requested even though authentication is already complete.
- ★ Please tell me how to reauthorize the M1 Le to use on another computer.
- ★ After registering the KORG Legacy Collection for M1, the registered M1 Le disappeared from the list.
- ★ An error occurs during the authorization procedure of KORG Legacy Collection.
- ★ I can’t use the KORG Legacy Collection series on the GarageBand 10
- ★ I've entered the License Code that was issued into the "License Authorization" dialog box, but it was rejected
KORG Bundle Software
Tutorials & Tips
FAQ
iAudioGate
NOTIFICATION
FAQ
- ★ How can I contact support?
- ★ How do I transfer audio files from my Mac/PC to iAudioGate?
- ★ Which services will support wireless transfer?
- ★ Cannot perform a folder-by-folder import for Hi-Res files
- ★ How do I delete audio files from iAudioGate?
- ★ Is DSD 11.2 MHz (256 DSD) playback supported?
Ask the User Community
Notice: We will be closing down the user community at the end of May. Thank you for using it for such a long time.
The perfect place to get answers, share tips, discuss possible bugs & feature requests from top-level users and staff