How can we help?
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- Important Notice
- KORG Gadget for Mac
- KORG Gadget for iOS
- KORG Module
- iM1
- ARP ODYSSEi
- iWAVESTATION
- microKEY Air
- nanoKEY Studio
- nanoKONTROL Studio
- plugKEY
- General Bluetooth MIDI
- iDS-10
- iMS-20
- iPolysix
- iKaossilator
- Kaossilator for Android
- iELECTRIBE
- iELECTRIBE for iPhone
- KORG Module Standard for iPhone
- KORG Legacy Collection
- KORG Bundle Software
- iAudioGate
Important Notice
Known issues
KORG Gadget for Mac
Install Guide
Basic Guide
- Playing a synthesizer gadget
- Arrange the notes on piano roll
- Editing the gadget’s tone
- Recording with an audio gadget
- Importing audio files
- Overview
Gadget Guide
Keyboard Shortcuts
Tips / FAQ
See all 8 articlesContact
KORG Shop FAQ
- I have not received my product code
- Cannot login to KORG ID
- What is the "Product Code"?
- How do I install the software?
- What is KORG ID?
- How many computers can I activate my product?
KORG Gadget for iOS
Tutorials & Tips
- ★ What's new in Version 2.1
- ★ What's new in Version 2
- ★ Convenient editing functions
- ★ Convenient other functions
- ★ Remote Install Instruction
- ★ “Won't start up” and “There is no sound” fixes
FAQ
- ★ How do I re-download purchased gadgets?
- ★ How do I scroll piano roll?
- ★ Sound is interrupted
- ★ How do I zoom in or out on the piano roll?
- ★ How do I to adjust the length of note?
- ★ How do I change the bar length?
KORG Module
Tutorials & Tips
FAQ
- ★ Known issues that have been identified in iOS 9.3
- ★ How do I re-download expansion sounds?
- ★ There's no sound from the KORG Module
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- ★ How do I rename a recorded song?
iM1
FAQ
- ★ How do I re-download expansion cards?
- ★ How do I use save the program tone from iM1 in Darwin?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- There’s no sound!
- The app won’t start up
ARP ODYSSEi
Tutorials & Tips
FAQ
- ★ How do I re-download purchased item?
- ★ How do I use save the program tone from ARP ODYSSEi in Lexington?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- Is there a PDF manual?
- Is there a user community?
iWAVESTATION
Tutorials & Tips
FAQ
- ★ How do I re-download expansion cards?
- ★ How do I use save the performance from iWAVESTATION in Milpitas?
- ★ Can I play using an external MIDI keyboard?
- ★ Sound is interrupted
- Is there a user community?
- How can I get the latest information about KORG iWAVESTATION and other Korg software?
microKEY Air
Pre-Purchase FAQ
FAQ
- About Bluetooth MIDI
- Can I edit parameters from an iOS device?
- Can I use two or more units connected to one computer?
- Can I select MIDI Channels?
- Can I choose velocity curves?
- Do I have to install the KORG USB-MIDI Driver to use it?
nanoKEY Studio
Pre-Purchase FAQ
- ★ What kind of software comes bundled with it?
- ★ Can I use it with the iPad/iPhone?
- ★ What kind of application program on iPad/iPhone can be used?
- ★ Can I connect the nanoKEY Studio / nanoKONTROL Studio Air to the USB3.0 port?
- What can I do with the touch pad?
- What kind of MIDI messages can be assigned to the nanoKEY Studio?
FAQ
- ★ About Bluetooth MIDI (BLE-MIDI)
- ★ The KORG KONTROL Editor doesn't recognize the microKEY when a DAW program is running.
- ★ How can I get the bundled software? (Can't find the CD-ROM containing the bundled software.)
- ★ The power will not turn on.
- ★ Sometimes it is not recognized as a USB device.
- The arpeggiator will not function.
nanoKONTROL Studio
Pre-Purchase FAQ
- ★ What kind of software comes bundled with it?
- ★ Can I use it with the iPad/iPhone?
- ★ What kind of application program on iPad/iPhone can be used?
- ★ Can I connect the nanoKEY Studio / nanoKONTROL Studio Air to the USB3.0 port?
- ★ Which DAW software does the nanoKONTROL Studio support?
- How to Set Up Other DAW software.
FAQ
- ★ About Bluetooth MIDI (BLE-MIDI)
- ★ The KORG KONTROL Editor doesn't recognize the nanoKONTROL Studio when a DAW program is running.
- ★ How can I get the bundled software? (Can't find the CD-ROM containing the bundled software.)
- ★ The power will not turn on.
- ★ Sometimes it is not recognized as a USB device.
- Buttons do not function as indicated on the nanoKONTROL Studio.
plugKEY
Pre-Purchase FAQ
- ★ Which applications can I use?
- ★ Which iPhone,iPad,iPod touch model can I use this with?
- Can I use the plugKEY when it is not connected to the USB adapter?
- What kind of USB adapter can I use?
- What should I use the micro USB terminal for?
- Can I use Audio In function with plugKEY?
FAQ
- ★ I hear some noise.
- ★ The LEDs do not turn on even though the plugKEY is connected.
- ★ Charging via the microUSB does not work
- ★ The battery continues to decrease despite connecting the micro USB and charging
- Even though I have connected the plugKEY, audio is still coming from the iPhone,iPad or iPod touch.
- When I connect the plugKEY, I cannot change the volume on the iPhone,iPad or iPod touch.
General Bluetooth MIDI
FAQ
- ★ Can I manage multiple Bluetooth devices individually and connect/use them at the same time?
- ★ Is there some latency?
- ★ Can I use both a Bluetooth MIDI device and a Bluetooth speaker at a time?
- There is some latency when the Bluetooth devices is connected by Bluetooth.
- Can I change the display name of the devices connected by Bluetooth?
- Can I transmit the MIDI clock by Bluetooth?
FAQ (iOS)
- ★ Can I connect multiple Bluetooth devices to an iPhone/iPad by Bluetooth?
- ★ Do I have to connect the microKEY Air to an iPhone/iPad every time when it is turned on?
- ★ I can't connect the Bluetooth devices even though it appears on the list on my iPhone/iPad.
- Can I connect to an iPhone/iPad by Bluetooth?
- Which iOS device is compatible with Bluetooth 4.0?
- I can't find the Bluetooth devices on the Bluetooth MIDI list on my iPhone/iPad.
FAQ (Mac)
- ★ Can I connect multiple Bluetooth devices to a Mac by Bluetooth?
- ★ Do I have to connect the microKEY Air to a Mac every time when it is turned on?
- ★ I can't connect the microKEY Air even though it appears on the Bluetooth MIDI list on my Mac.
- Can I connect to a Mac by Bluetooth?
- Which Mac model is compatible with Bluetooth 4.0?
- I can't find the Bluetooth devices on the Bluetooth MIDI list on my Mac.
FAQ (Win)
- ★ Can I use multiple Bluetooth devices on one PC?
- ★ Can I use the same Bluetooth device across multiple applications simultaneously?
- ★ The Bluetooth MIDI device will be disconnected
- Can I connect to a Windows PC by Bluetooth?
- Can I use the Bluetooth feature using USB Bluetooth Adaptors in the market?
- Which Bluetooth Adaptors can I use?
iDS-10
Online Manual
- ★ What's new in Version 2.1
- ★ What’s new in Version 2
- ★ External MIDI control
- MAIN Screen
- SET (Settings) Panel
- MIXER Panel
FAQ
- What is a Pattern?
- Can I copy a pattern?
- How can I delete a pattern?
- What is PATTERN CHANGE LOCK?
- How do I use the PATCH section in SYN1/2?
- How do I edit a Pattern?
iMS-20
FAQ
- ★ How do I transfer my iMS-20 data to a new iPad?
- ★ I hear only one note when I play the keyboard
- ★ Can I zoom of view panel?
- ★ Want to use the Modulation Wheel?
- ★ Can I automation of synth and effects?
- ★ Sound is interrupted
iPolysix
FAQ
- ★ I can’t play six notes even though KEY ASSIGN MODE is set to POLY
- ★ A sound I created in SYNTH is not shown in DRUMS
- ★ I can’t specify automation for DRUMS
- ★ How do I clear all of the step switches I entered in the sequencer?
- ★ Sound is interrupted
- How do I assign a chord for CHORD mode?
iKaossilator
FAQ
- ★ How do I to re-download the Sound Library?
- ★ Can I mute a part?
- ★ Can I listen only to a specific part?
- ★ Can I turn off the right of four corners?
- ★ How can I get the recorded audio via iTunes?
- What is the User/Shared buttons on the header of the Loop list?
Kaossilator for Android
FAQ
- ★ Which operating systems will this work with?
- ★ I have no idea how to use this.
- ★ Can I turn off the right of four corners?
- ★ What is the difference between Save and Overwrite?
- ★ Can I mute a part?
- ★ Can I listen only to a specific part?
iELECTRIBE
FAQ
- ★ What is a part?
- ★ Can I play using an external MIDI Controller?
- ★ Can I hear the sound when iELECTRIBE is not displayed？
- ★ Can I backup my data？
- ★ Sound is interrupted
- What is WIST?
iELECTRIBE for iPhone
Basic operation
- ★ Top panel
- ★ Settings panel
- ★ Pattern browser
- ★ Motion sequence
- ★ Convenient editing functions
- ★ Save the pattern
Questions About Functions
- ★ What is a pattern?
- ★ What is a part?
- ★ What is a step?
- ★ What is a rhythm pattern?
- ★ What is Beat Flutter?
- ★ How do I export my rhythm patterns as audio files?
GENERAL QUESTIONS
OTHER QUESTIONS
KORG Module Standard for iPhone
BASIC OPERATION
- ★ Main panel
- ★ Selecting a Program
- ★ Playing the Program
- ★ Convenient playing functions
- Editing Program
- Save the program
QUESTIONS ABOUT FUNCTIONS
GENERAL QUESTIONS
OTHER QUESTIONS
KORG Legacy Collection
FAQ
- ★ I can’t use the KORG Legacy Collection series on the GarageBand 10
- ★ I've entered the License Code that was issued into the "License Authorization" dialog box, but it was rejected
- ★ I've entered the Product Code provided in the email. "License Authorization" dialog box, but it was rejected
- ★ I'm using KLC-1/AE/VMS20 v1.0 - 1.1, can I update to the latest version?
- ★ Standalone is running on 32 bit version, How to running on 64 bit version?
- ★ MDE-X is Synthesizer?
KORG Bundle Software
FAQ
iAudioGate
NOTIFICATION
FAQ
- ★ How can I contact support?
- ★ How do I transfer audio files from my Mac/PC to iAudioGate?
- ★ Which services will support wireless transfer?
- ★ Cannot perform a folder-by-folder import for Hi-Res files
- ★ How do I delete audio files from iAudioGate?
- ★ Is DSD 11.2 MHz (256 DSD) playback supported?
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