KORG app Help Center

Remote Install Instruction

In Remote Install, Darwin or Module gadgets will be transferred from iPad to iPhone. (In-App Purchase content will not be transferred.)

1. Prepare your iPad and iPhone by installing the latest iOS.

2. Enable your same "iCloud account" and "iCloud Drive" on both devices.

3. Connect to the same "Wi-Fi network" on both device.
(Please turn off "Bluetooth" to get a stable connection.)


4. Launch KORG Gadget on both devices (iPad and iPhone).
* Disable Auto-Lock is required.


5. Tap Darwin or Module "Buy button" on the iPhone.


6. Tap "Remote Install button" on the iPhone.


7. After "Connected" appears on the screen, tap the button again to start installation.

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Comments

  • Avatar
    Jaime Holguin

    I have tried countless times to install Darwin and Module on my iPhone 6 Plus, but neither Darwin nor Module ever appear in the Gadgets menu on my iPhone. I have both Gadget, iM1and Module on my iPad. Both of my devices are updated to the latest iOS, both devices have iCloud on, both devices are on the same wifi. Most recently I have also toggled on "Disable Auto-Lock" in the settings panel of both versions of Gadget - as per your latest instructions - but Darwin/Module never show up as options on my phone.
    So you know, I am able to share song data via iCloud between the iphone and iPad versions of Gadget AND Bilbao and Abu Dhabi are showing up on the iPhone version of Gadget.
    Your help in getting Darwin/Module to show up on my iPhone would be much appreciated.

    J

  • Avatar
    KORG app

    Hello Jaime,

    Sorry to hear that. Could you try to quit both Gadgets and relaunch them?

  • Avatar
    Jaime Holguin

    I tried quitting and relaunching them, but it's still not working. I then tried deleting them from both devices and reinstalling them but that didn't work either.

  • Avatar
    KORG app

    Could you check the following points?

    1. Are Module gadgets and Darwin installed on Gadget on iPad?
    2. Launch both Gadgets, wait about ten minutes to sync iCloud, quit and restart the both Gadgets.

  • Avatar
    KORG app

    And, you need to tap "Gadgets from KORG Module" and "Darwin from KORG iM1" on Gadget List to show Remote Install screen. Please also confirm it.

  • Avatar
    Jaime Holguin

    1. I can confirm that Module gadgets and Darwin are installed on Gadget on iPad.
    2. I launched both Gadgets, waited 12 minutes to sync iCloud , quit and restarted both Gadgets, but still nothing.
    The iPhone version of Gadget does not show "Gadgets from KORG Module" or "Darwin from KORG iM1" in either the Grid or List view. Those two options are not there.

  • Avatar
    Jaime Holguin

    I subsequently tried something else. I was able to open a project (that was created on Gadget on iPad) inside Gadget on iPhone. That project contains tracks featuring Darwin and Montreal. The project opens up just fine in Gadget on iPhone. In fact Darwin and Montreal show in the mixer viewer. However, they are non-functioning and are not producing any sound - when I tap on Darwin, for example, I get an error message that reads: "A problem occurred during the startup of Darwin. Please push the fix button below, and restart the Gadget. If the problem persists, please contact us directly or our help center" In the lower right there is a small "fix" button. When pushed, nothing happens.

  • Avatar
    Goldie Rutherford

    I have both devices updated to 9.2.1, on the same network, icloud activated.
    Gagets from Module is appearing, but the iphone keeps failing to connect, and the only advice its giving me is to restart gadget, which doesnt help at all.

  • Avatar
    Dcjohn62

    I'm having the same issue on my iPhone 5c

  • Avatar
    KORG app

    Hi Jaime,
    Remote Install needs to be completed to use sounds, although they appears with your steps.
    Sorry for the ambiguous instruction, but could you check iCloud & iCloud Drive both activated?

    Hi Goldie and Dcjohn62,
    You can use bluetooth transfer mode to install gadgets after "Gadgets from Module" appears.
    Turn off Wi-Fi on both devices and turn on bluetooth, and follow the install instruction again.
    Bluetooth mode is really slow (24 hours for Module Gadgets and 1 hour for Darwin), but it works.

  • Avatar
    Owen the Bastard

    Tried every which way and it never gives me the option to install either module or darwin. On the plus side the updates are great and Gadget is very well thought out, it's made most of my other apps redundant. If it had the option to set the midi out channel for each module that would be great as well and the missing link with my hardware. The sounds are good but for every gadget I use I have a hardware equivalent so I only use it for writing.

    Edited by Owen the Bastard
  • Avatar
    KORG app

    Hi Owen,

    Could you make sure iCloud and iCloud Drive are both enabled? And, please try to launch both Gadget app, wait about 10 minutes to sync iCloud and then restart both apps.

  • Avatar
    Jaime Holguin

    I've given up. iCloud and iCloud Drive are both activated, but like Owen and a couple other folks on the AudioBus forum, iPhone Gadget never gives me the option to remote install either Module or Darwin. They never show up on the menu. I've tried everything but nothing seems to work.

  • Avatar
    Owen the Bastard

    I tried last night waiting over ten minutes to sync and restarting but still no luck, I don't mind waiting if it gets solved in a update.

    Edited by Owen the Bastard
  • Avatar
    Kent Dehlin

    I have the exact problem as Jaime has.. I tried it all but on my Iphone 6 the Remote never shows up. How can I see that iCloud are activated? I looked in the Settings -iCloud and I see my iCLoud Drive is on. Is that it??

  • Avatar
    Owen the Bastard

    You also need to log in to your iCloud account, if click on the your account name it should ask for a password and once you log in if you scroll to the bottom and if there is a box to sign out then you are signed in. That said I've done both and not got any further, still not seeing the option to remote install or either Darwin or Module in the gadget menu.

  • Avatar
    Kent Dehlin

    Thanx Owen. Yeah I'm in! iCloud is signed i.. Status Quo, nothing new is happening!

  • Avatar
    KORG app

    We are very sorry for the trouble. We are now investigating the issue, please wait for our answer.

  • Avatar
    appsforaudio

    I follows the instructions but there is no Darwin available in the list of Gadgets on my iPhone 6S, so I can't perform steps 5 or 6.

  • Avatar
    Owen the Bastard

    I updated both my devices to 9.3 last night and remote install worked fine, if anyone is still having any problems try updating your ios first.

  • Avatar
    appsforaudio

    Okay will try that tonight, thanks

  • Avatar
    TheRealDutchee

    Ever since i successfully unlocked my IAP's on my iPhone through this method i have encountered the problem that i no longer can restore my purchases Abu Dhabi and Bilbao on my iPad Air. I get the message "Failed to restore Gadget. The operation couldn't be completed. (SKErrorDomain Error 0.)" when i press the restore button.

    I also have deleted the app from my iPad Air, reinstalled the latest version and tried to restore again. Still i keep getting the same error message and i can no longer get those two modules restored on my iPad. The most recent update didn't fix the issue. Also when i would press the "buy" button i get another error "Payment failed". My internet connection works fine so that's not the cause.

  • Avatar
    KORG app

    Dear TheRealDutchee,

    We apologize for the inconvenience.

    Please try IAP's restore again in two or three days after.
    If you still have the issue, please consider updating your iOS version to iOS 9.
    iOS 8.4 is unstable for IAP, we recommend iOS 9 or later.

  • Avatar
    Adam Eve

    Is there a possibilitiy to install M1-gadget without an iPad linked on your mobile? Pretty frustrating when you've gifted your iPad with another iCloud on it. You simply cannot borrow it for this type of install, especially when I've bought the app at the Appstore. Hopeful this will be fixed within the next update. I use an 6s+ 128Gig and I'm very grateful that Korg has universalized Gadget. Since there are no 3d-touch-musicapps the question whether Korg will come up with something that'll blow the human mind away. Maybe an iPhone Gadget made for 3D-touchers?

  • Avatar
    Adam Eve

    Amazing how M1 came home (above solved) plus the extra cards on it! The transfer of Module gadgets took only triton stuff along, leaving the other in-apps on the iPad.

    An idea for fixing this, so I can play i.e. Ivory on Salzburg? First installed M1+Module on a new iPad. Secondly the inapps. Thirdly Gadget plus Darwin+Module gadgets. Fourthly follows the backing up. Fifthly I removed Gadget on iPhone, unsigned it from iCloud backup. Then installed it with onset reset knobs (3x) in the utility section. Sixthly resigning iCloud backup for Gadget. Seventhly remote installing all. Results: M1 + all inapp cards, Module + only Triton inapp cards on the iPhone. The other inapps are present in Gadget for iPad, but not in iPhone..

  • Avatar
    Casper Gomez

    Still cannot get this to work. Has anyone figured out how to do it?

  • Avatar
    Casper Gomez

    It's really annoying... After I click on "remote install" it opens settings on my iPhone. Yes, auto-lock and Bluetooth are off.

  • Avatar
    Casper Gomez

    It keeps opening into Gadget settings on iPhone. I power cycled both devices and they're both on latest iOS version.

  • Avatar
    Casper Gomez

    It displays:
    "Connection failed, please restart Gadget"

  • Avatar
    Kent Dehlin

    I have finally find a solution! Ive had my gadget only on my iPad and when I heard i could get the same on my iPhone i was exited. But if you follow the instructions you get the felling that you should install Module and iM1 from INSIDE the Korg Gadget in the iPhone.

    Now I suddenly found out that you have an installation of the korg Module the App NOT the gadget. So now after I have installed the app on the iPhone it shows up as an new installation on Korg Gadget iphone. Install it and you have them right there. So now I cant found the iM1 app for iphone to install!?

    So you have to install the apps first and then update inside Korg Gadget on iphone. Maybe thats to obvious but they never said that in the instructions.
    Hope it will help!
    But still where is the Korg iM1 app on the iphone?

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