I can't connect the Bluetooth devices even though it appears on the list on my iPhone/iPad.

[Update on December 2nd]

We have released a system update that provides iOS13/iPadOS13 support for the BLE-MIDI (Bluetooth LE) connection functionality of Korg controller products. For details on how to download and install the update, please refer to the link given for each product.

https://www.korg.com/news/2019/112903/

 

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Tap the "Settings" app and select "Bluetooth".
If the Bluetooth devices is on the list, tap the "i" button, and the select "Forget This Device".
Then try connecting the Bluetooth MIDI again.

 

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Comments

  • Avatar
    Luciano Campos C Ribeiro

    Hi there microkey Air users.
    I've just update the firmware unit using updater at windows 10 os.
    works perfectly!
    Thanks a lot KORG f9r that!!! .:.

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  • Avatar
    Phillip Saunders

    I just had this problem with my microKEY air after updating from Mojave to Monterey.
    Would not mount using the BLE-MIDI app; was already running the latest 1.04 firmware for the Korg. BLE-MIDI would see the microKEY, but the connect button did not connect it.

    Solution was to delete the existing microKEY entry in Mac Bluetooth preferences, then use BLE-MIDI to connect it. Success!

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  • Avatar
    Compulso Music

    It worked sometimes, randomly. When I tried to use the USB, the connection got so hot that it burnt out, Korg has some talents in designing stuff, but is has ZERO sensitivity for post-selling problems of their customers. This got me out of a 15 relationship with Korg. Good bye.

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