MIDI Device is not recognized on Windows

If you have previously connected a MIDI device to your computer, the KORG USB-MIDI Driver may not recognize it.

When a MIDI device is connected to the computer, it is registered as a MIDI device with the computer.

Devices used by the KORG USB-MIDI Driver need to be registered within the first 10 devices.

 

■ Use the KORG MIDI Driver Uninstall Utility included with KORG USB-MIDI Driver to check the registered MIDI devices.

(e.g.) When using microKEY-25 with KORG USB-MIDI Driver.

1. Remove the microKEY-25 from your computer.

2. From the Windows menu, select "Uninstall KORG USB-MIDI Device".

Emenu.png

 3. KORG MIDI Driver Uninstall Utility starts up.

EUninstaller1.PNG

Pressing the Next button displays the MIDI devices registered in the computer.

Confirm that the MIDI device you want to use is registered within the first 10 (midi0 ~ midi9).

*The displayed MIDI devices will vary depending on the PC environment.

*Windows creates a driver for each USB port of the PC, even for the same MIDI device. If you connect your MIDI device to multiple USB ports, that device name will be registered multiple times. Your MIDI device must be registered from midi0 to midi9 with the USB port you are using.

 

4-1. microKEY-25 is registered within the first 10 (midi0 ~ midi9) and will work correctly.

EUninstaller2.PNG

 

 4-2. microKEY-25 is not registered within the first 10 (midi0 ~ midi9) and may not work correctly.

EUninstall3.PNG

EUninstaller4PNG.PNG

 

5.If there are more than 10 registered MIDI devices, delete unused devices among those registered within the first 10 (midi0 ~ midi9).

EUninstaller5.PNG

 

6. Connect microKEY-25 to your computer.

7. Start the KORG MIDI Driver Uninstall Utility again, and confirm that microKEY-25 is registered within the first 10 (midi0 ~ midi9).

EUninstaller6.PNG

8. Restart your computer.

 

Updated: Aug. 4, 2023.

 

Was this article helpful?
4 out of 19 found this helpful

Comments

  • Avatar
    Alonso G Pulgar L

    A mi esto no me funciona, intento desinstalar pero no me deja!

    Comment actions Permalink
  • Avatar
    Adrian Vogler

    I have a VOX Valvetronix AMP that has a USB connection uses a KORG USB midi driver.
    The connection has to be made within the old 10-MIDI-port-limitation, otherwise the AMP is not seen by the KORG Tone Room software.

    Now strange things (?) happen on my Windows 10 system.

    The driver always gets installed to the 11th port (mid10 or higher), though the ports mid1-mid9 are still available and not taken by any other device.

    How can that happen?
    How can I handle the situation, f.e. manually switch the AMP to use mid1-mid9 for the connection?

    Thx in advance for every hint.

    Best, Adrian

    Comment actions Permalink
  • Avatar
    Adrian Vogler
    Comment actions Permalink
  • Avatar
    David Helgesen

    this video is the only thing that helped me
    https://youtu.be/18SLcnbqwaI

    Have to change regedit two places, and remember to restart pc after the changes. Then check in Uninstall Korg USB-midi Device software if it's between midi1 to midi10. If not use midi2 or midi3 and so on in regedit.

    This solution works for everybody especially them who have updated to the latest Windows 1903 build

    Edited by David Helgesen
    Comment actions Permalink
  • Avatar
    marcusmatsushita

    I have installed the latest driver released from Korg (2020) and still, when I run Korg editor the software shows a warning saying that there is no MIDI ports available, both in and out. I dont have any other midi device. So I dont understand why it still keeps saying that there is no MIDI ports availabe in Windows 10.

    Comment actions Permalink
  • Avatar
    Pulsar “Pulsar Video Point” Point

    Hello! I use Win 7 , and my korg devices not recognize, I'm instal last version drivers for win8, but it not help me. may I need old version drivers for win 7? can you help me please, last time I remember use korg devices this my PC no problem

    Comment actions Permalink
  • Avatar
    Kjetil Ervikson

    Yes you most install older driver, becouse it seams that korg.com not support win7 anymore! Have try to google after this for you and find this; https://bermusik.co.id/korg_downloads/KORG%20USB%20MIDI%20Driver/KORG_USB_MIDI_Driver_for_Windows_Ver1.15_r25.php 

    If you hade the old driver before! role back that, if you hace a copy! or try to find the driver in google. Its there more people her some can help this person for this?

    Edited by Kjetil Ervikson
    Comment actions Permalink
  • Avatar
    Thomasphillpotts

    This is ridiculous.
    Okay so don't buy more than 10 Korg synths guys, is that the idea? Because that's the limit of the Korg USB driver, don't buy more than 10 Korg keyboards? What????!!!!!!
    Please Korg, use some of that money I spent on my Prologue 16 and hire some real software developers, because you guys are stuck in the 1900's !

    Comment actions Permalink
  • Avatar
    Thomasphillpotts

    Here is the reply from Korg, it seems they are confused about the ability of Windows 10 to host more than 100 USB MIDI device ports. They think Windows 10 has the same 10 device limit that Windows 7 had.
    Hey Korg! Windows 10 is not Windows 7 !! Hello !!?

    Maybe it's time to give up and go buy your gear from Arturia or Novation or Akai? Arturia has really good software support.
    _____________________________________________________
    Hello,

    Thank you for contacting us.

    The reason why you cannot use more than 10 MIDI devices is due to the specification of the Windows Driver.
    Even if you use the same device, every time you change the USB port, the Driver will be installed and counted towards the 10 device limit.
    This is why the device itself is not recognized even if it is powered from the USB port. This is not caused by the Korg USB-MIDI Driver.

    Please refer to the following FAQ and if you have more than 10 devices registered, please limit the number to 10. Also, please use the same USB port as much as possible.
    https://support.korguser.net/hc/en-us/articles/115004269166

    Best regards,
    KORG app team
    ____________________________________________________

    Edited by Thomasphillpotts
    Comment actions Permalink
  • Avatar
    user1

    Hello I have other midi keyboards and they work on midi12 midi13. i get a korg nanokey studio from friend. not work not good on my and his win 10 even it is on midi2.(midi1 is free).every time when i go with my PC to standby and resume the keyboard is not detect or PC hang or the pads of the nankoy do not work. so i do not use this and i better buy no other korg. please fix your driver www_stackoverflow_._com/questions/35280624/how-to-program-midi-driver-software replace the _ with . this is a developer site and there is example code how the midi driver should work correct to work on standy and resume on windows 10 too.

    Comment actions Permalink
  • Avatar
    GilM

    My solution:

    Delete the registration keys that you think are not useful via the "Uninstall Korg USB-Midi Devices" software. I did it for my Radias which then jumped to the 6th position in the Registry Editor.
    Change the Korg midi set up to 32 bit (For me even if my PC is Windows 64) via the "Korg USB-Midi Driver" software.
    Change the Midi Preferences in the Radias Sound Editor as follow:
    Midi IN /Radias Kbd/Knb
    Midi OUT/RADIAS Sound
    Note Midi IN/Radias Midi IN.
     
    Works perfect for me now.
    Edited by GilM
    Comment actions Permalink
  • Avatar
    Adrian Rees

    I'm keen to use the new Wavestate software that has just been released. However the Korg connection software still won't work with Windows 10 21H1 so my PC doesn't recognise the Wavestate via USB. The Australian distributor sent me a list of software that is considered incompatible and Windows 10 21H1 is listed but they have no ETA for a fix.

    Is it possible to start agitating collectively since this issue has been around for a year or more.

    Comment actions Permalink
  • Avatar
    aPaul aRoth

    I have sent a complaint to Lenovo. My troubles are with Yoga 7i 15inch and MIDI not recognized. In my case I know it to be a Lenovo issue, because my daughter has the Yoga 7i 14 inch also with the same version of Windows as mine and her's recognizes MIDI devices just fine.

    Comment actions Permalink
  • Avatar
    Adrian Rees

    Hi Korg Support: Any update on the USB midi fix for Windows 10 21H1?

    Comment actions Permalink
  • Avatar
    Adrian Rees

    Hello again Korg Support: Any update on the USB midi fix for Windows 10 21H1? An answer would be nice.

    Comment actions Permalink
  • Avatar
    ro5

    Is this finally fixed in Windows 11?

    Comment actions Permalink
  • Avatar
    Michael S. Kennedy

    There is no uninstall utility included with the drivers. Where can I download the uninstaller korg midi driver?

    Comment actions Permalink
  • Avatar
    Jorge Afonso
    Comment actions Permalink
  • Avatar
    Jorge Afonso

    the most ridiculous is that, after hours of trying multiple things, i decided to swap the usb cable provided by korg and used one of mines and suddenly the driver goes fine... lol

    Comment actions Permalink
  • Avatar
    James Graham

    This is same issue with Wavestate but that finally got a new firmware update and it works now in Daws as NCM device in Win11. Please fix issue and release working software.

    Comment actions Permalink
  • Avatar
    Kjetil Ervikson

    With every upgrade of Windows, currently from win10 to win 11, you will have problems with drivers. I will not under any circumstances upgrade to win11. One of the reasons is that I only use win10 for music production. For everything else I use MakuluLinux.

    Comment actions Permalink
  • Avatar
    Rami Annala

    If anyone else is wondering why on the download page there is only a Mac installer for this Windows problem, the uninstaller is bundled with the Windows driver package.

    Comment actions Permalink
  • Avatar
    dion felicien

    Trying to update the sq-64 but keep getting found no midi port

    Comment actions Permalink
  • Avatar
    ro5

    Non-sence! Microsoft has solved the 10 MIDI device limitation many, many years ago!
    And I informed Korg about this before...

    Korg just doesn't seem to care about using the correct MIDI API's (https://learn.microsoft.com/en-us/uwp/api/windows.devices.midi?view=winrt-22621) and prefer that thousands of customers get frustrated with this highly inconvenient workaround and rather blame Microsoft for their ignorance, lazyness or incompetence...

    When will they ever respect their customers and update their software to use the correct API's?

    Comment actions Permalink
  • Avatar
    Benj S

    Please can this be fixed - I have over 20 midi devices running on Windows 10 and the only ones that don't work are the Korg ones. Every other device works fine, even the ones in midi slots 11 onwards.

    The long winded fix to get Korg working is painful and never works long term. There is no reason this can't be fixed by Korg given every other hardware I have works fine.

    I've already got rid of my Kronos, and my monologue will be following it soon as I can't use it with my DAW like I can with every other piece of hardware I have. This really puts me off buying any further Korg hardware.

    Seriously, stop making excuses and just fix this once and for all.

    Edited by Benj S
    Comment actions Permalink
  • Avatar
    James Graham

    I last wrote in when I bought the OPSIX for a really great price. No way would I have bothered if I had known of this driver issue. Does someone need to go to court to force KORG to get this resolved?

    Comment actions Permalink
  • Avatar
    ro5

    @Benj S: I have exactly the same experience, only Korg still seems to suffer from the old Windows bug while all other vendors seem to be able to code USB MIDI drivers correctly. I used to love Korg synths (longtime M and Wavestation series user) but I won't buy another Korg until they fix their drivers...

    It's an insult and a lack of respect towards their customers and users.
    They don't even bother responding to our comments...

    Comment actions Permalink
  • Avatar
    ro5

    @Benj S: I have exactly the same experience, only Korg still seems to suffer from the old Windows bug while all other vendors seem to be able to code USB MIDI drivers correctly. I used to love Korg synths (longtime M and Wavestation series user) but I won't buy another Korg until they fix their drivers...

    It's an insult and a lack of respect towards their customers and users.
    They don't even bother responding to our comments...

    Comment actions Permalink
  • Avatar
    Benj S

    Any update Korg mods?

    A response to this issue would be useful. I.e. are you working on an actual fix, or are you doing nothing about it and continuing to pretend its a windows issue and not your own? Some transparency would be nice - at least be honest with your customers one way or the other, and let us know where we stand. Thanks.

    Comment actions Permalink
  • Avatar
    James Graham

    https://support.korguser.net/hc/en-us/articles/115004269166/comments/9270438163225

    no response.

    I wonder how you Better Business history looks. Got to rate terrible.
    Why won't you hire someone that can code and fix it?

    Comment actions Permalink

Article is closed for comments.