Bluetooth pairing cannot be done with the "Bluetooth" in the System Preferences.
Please refer to the "Bluetooth MIDI Connection Guide". This is a guide for microKEY Air, but it can be applied to nanoKEY Studio, nanoKONTROL Studio as well.
If this guide does not solve the issue, try a NVRAM (PRAM) reset or SMC reset on Mac.
This is frustrating! Please help!! Please read carefully.
I have a microKey Air 37 up-to-date with firmware 1.04 and a nanoKey Studio up-to-date with firmware 1.08.
I have a 12.9 inch iPad Pro 2nd gen, a MacBook Pro 15" 2018 and an iMac 27" late 2015. I just installed simultaneously Catalina, up-dated it, installed Logic from the App Store, and the Bluetooth Midi Connect App also from the AppStore, I re-installed this last app on the iPad running iOS13, and here is the behavior of both KORG controllers on each Apple devices:
NanoKey Studio bluetooth connection works fine on the iPad and the iMac, but on the MacBookPro it disconnects as soon as I run Logic. It works with Korg Kontrol Editor, though. On the iPad I'm using a KORG piano module app to test it.
MicroKey Air bluetooth connection works fine only on the iMac. On the MacBookPro, it disconnects as soon as I run Logic, the same way as the nanoKey studio does. When I try to connect it in the iPad it detects it, but the connection never happens.
Both devices work fine via USB, but I bought bluetooth controllers to use them wirelessly.
Any suggestion from KORG to troubleshoot these issues? Please Help!
Hello everyone,
I had the same problem on my Mac mini 2020 - Catalina, using Digital performer, but after trying for some hours I found a way to use my nanoKontrol studio with bluetooth, and it works every time ! (I guess it is the same with the other korg bluetooth products).
- on your sequencer (Cubase, Logic), the control surface must be disabled when started. My nanokontrol disconnects every time I launch Digital performer with the nanokontrol added in my control surface window. So I have to remove the nanokontrol in the control surface window every time before quitting digital performer.
- Don't download the Korg Bluetooth midi connect app, it is useless.
- When the nanokontrol is turned off, I have to remove every trace of it on my computer : in the bluetooth preference panes (system preferences), and in the audio/midi configuration application.
- Now, I can turn my Nanokontrol on, and add it via the bluetooth pairing window in the audio/midi config app. When it is paired, and only after that, I can launch my sequencer. Then, I can add the nanokontrol in the control surfaces window. It works !
- And of course, after each session, don't forget to remove the nanokontrol from your control surface window in your sequence before quitting it.
I don't know how it is on Logic, Cubase, etc, but I think the rule is always removing the nanokontrol from the sequencer before quitting it.
Korg Bluetooth MIDI Connect is terrible, though I can't connect any other way.
Also, I can't use Ableton Live with Bluetooth MIDI Connect at all. It works great with USB. Then, when I do get it connected after doing the shutdown dance, Ableton sees it connect for about 2 seconds, then removes it automatically, and now everything stuck! No MIDI at all in Live (infact there are red lines now!) and I have to shut down the app to connect it again.
This thing doesn't work AT ALL.