Possibly there is a problem with the USB cable currently used. Please replace the cable and make a retry.
Please check whether there is any problem with the USB A connector on the destination PC or Mac.
It is possible that long USB cables are not recognized. Please use the supplied USB cable. A long USB cable might be recognized if it is connected via a powered hub. Even in this case, please connect this device and the powered hub using the supplied USB cable.
Please sign in to leave a comment.