Charging via the microUSB does not work

Based on which microUSB cable you use (such as the long cable), the device may be unable to charge in some situations. Please use the short cable or the cable specifically intended for charging.

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    Joseph Kelly

    I've tried multiple microUSB cables (different lengths) and the charging feature on the plugkey still isnt working. Any thoughts?

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    Neil Thomson

    My plugkey does not charge my ipad air 2. In addition the midi connection to my Roland digital piano is inconsistent. It works sometimes and sometimes not via the Plugkey. This is the more serious problem.

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