KORG app Help Center

How do I re-download expansion sounds?

Use the following procedure to restore the data.

  1. In the menu at the upper right of the screen, choose Store.
  2. In the lower part of the screen, choose "Restore all."
  3. When the screen asks "Restore all packages?," press "Yes."
  4. This completes re-downloading of the expansion sounds.
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  • Avatar
    elektrius

    i bought all the extra gadgets and after using the app for quite some time the sound content from bilbao and abu dhabi went missing. tried doing the "restore all" process, nothing happens. trying to select the gadgets on a new track i get the message "bilbao / abu dhabi needs to be restored. sure to doqwnload the content?" i click yes the window opens and closes and nothing! tried everything, tried deleting the whole gadget app and redownloading, still same problem. very frustrating!!!! im stuck without gadgets i payed $20 for, how do i solve this?

  • Avatar
    Alexei Welte

    My download was interrupted, when I download Ivory and I can't download it again...

  • Avatar
    Jon Lindsey

    same here, wasted $20 at this point... I was thinking about getting Module as well but not until we get some kind of fix for this.

  • Avatar
    Hector Lopez

    Same problem with module, i can't re-download sound expansions neither buy the new one, I think that happened after install iOS 9, when i tried to buy apears payment failed message

  • Avatar
    George West

    As above, bought the Triton IAP for Korg Module but it will not download (or Restore) more than 60% on my iPad Pro nor 80% on my iPad Air.

  • Avatar
    Ranmadog72000

    Same problem here similar to the elektrius' one with the gadget bilbao.

    please, let me have it in a way or another cause i ve bought it and abu dhabi.

    the gadget abu dhabi,i've restored it, but i can't restore bilbao anymore!

    please help me!

    Edited by Ranmadog72000
  • Avatar
    Buzz Barr

    I don't see a "restore all". I tried to restore the 80s expansion and it won't restore more than 80%. Then it flashes the failure to restore super fast and locks up.

  • Avatar
    David Early

    After downloading module to my iPhone using family sharing I want to restore the sounds I bought. It won't find a receipt against my iPhone Apple ID which is correct. The receipt is against our iPad ID. How can I make this work?

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