How do I re-download expansion sounds?

Use the following procedure to re-download the data.
* If you purchase a new device or restore from a backup, you will also need to re-download.

  1. In the menu at the upper right of the screen, choose "Store".
  2. Select "Your Items" in the upper left corner of the screen.
  3. Select the "Download" listed to the right of the purchased title.
  4. This completes re-downloading of the expansion sounds.

Module_Store.PNG

If you are unable to re-download, please check the following

  • Use the same Apple ID you used to purchase the software.
  • If your purchase information is not reflected, go to "Your Items" and select "Restore".

Module_Pro_1.PNG

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Comments

  • Avatar
    Ranmadog72000

    Same problem here similar to the elektrius' one with the gadget bilbao.

    please, let me have it in a way or another cause i ve bought it and abu dhabi.

    the gadget abu dhabi,i've restored it, but i can't restore bilbao anymore!

    please help me!

    Edited by Ranmadog72000
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  • Avatar
    Buzz Barr

    I don't see a "restore all". I tried to restore the 80s expansion and it won't restore more than 80%. Then it flashes the failure to restore super fast and locks up.

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  • Avatar
    David Early

    After downloading module to my iPhone using family sharing I want to restore the sounds I bought. It won't find a receipt against my iPhone Apple ID which is correct. The receipt is against our iPad ID. How can I make this work?

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    Alberto Grimaldo

    I just got a new iPad and the sounds I purchased will not restore. I followed this FAQ instructions, but there is not a “Restore all packages” option. When I tried individually, the message says that it cannot connect to iOS store. I re-downloaded the app, but still can’t restore purchases.

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    Salvador Arcinas

    The same problem, I bought Korg module, 80s Electric pianos and Tritón Best Selection, the module sounds is ok but is not enough without complements, I did the purchses but I can't download the extra sounds, What can I do?

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    Norman Weiss

    Same here, bought Ivory Mobile Grand and Triton Best Selection, had to restore ipad. Installing Module is fine, but when I try to restore the expansion packs screen reads "cannot connect to iTunes Store" even though I'm connected to iTunes Store. I depend on some of these sounds for gigs so this is significant problem and makes Korg Module not suitable for gigging keyboard player.

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    Iamnaseer

    I am facing error while loading indian style pkg which is as below link
    http://prntscr.com/mip4bz
    Kindly update how to solve this issue.
    Thanks

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  • Avatar
    david Carriou

    I use "module" on ipad 9.3.
    I've spent 21,99 € to download Premier vintage organ.
    Now I know that it's not functionning. How can I get reimbursed ?
    I read that people who has paid the expansion Premier get the right to use org and clav bu Korg but I see nothing new when I launch Module app!
    Thanks
    David

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    Fred d. Taste

    I use ‘Module” on IPad Pro, OS 13.3; I’ve spent 21,99 € to purchase orchestral dreams. Download started, but was interrupted. Tried ‘restore’ but got message ‘Failed to restore. Receipt does not exist’. App Store Order nr MVWBSHXQH2, doc nr 140329724917.
    HOW TO PROCEED?
    BR Rainer

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  • Avatar
    Terry Cooper

    Purchased 4 extras for Module Pro. Bought new iPad Mini 5, Module Pro installed but not previously purchased add-ons. Tried all ways to recover but unable. Add-ons still available on old iPad mini 2. Help please to restore to my new iPad mini 5

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    Dima Golovanov

    Hi. I had Module app with unlocked extra sounds on iPhoneX (ios 13.4). Now I want to have it on iPhone 5 (ios10.3). AppStore warned me that I download older version of an app. It works with basic piano sound, but I cannot see extra sounds. Is it possible to fix or I have to pay unlock price again?

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    Francisconeblina

    Bought Module performance expansion from the App Store.
    Unfortunately the expansion doesn’t show in the app,
    Even though it says is installed

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