KORG app Help Center

How can I contact support?

If you have questions about the product, please contact the local Korg distributor for the country in which you purchased it.

Information to provide when contacting us

In order for us to help you, we’ll need the following information since product support cannot be provided without it.

  • Your name (full name) 
  • Name and version of the app (you can view this from the Korg logon in the upper part of the main screen) 
  • Name of the device you’re using (provide details of the model name and generation) 
  • OS version ・ Your question (in as much detail as possible)

Before you contact us, please check whether your question might already be answered in the quick guide, this help center, or the user forum. Please be aware that we cannot answer questions that unrelated to the app itself, such as questions about basic operation of your iPad, or general questions related to creating songs or sounds.

Was this article helpful?
0 out of 1 found this helpful


  • Avatar

    when the import command is pressed in imonopoly the program is closed, please fix it, I have an ipad pro 12.9 2nd gen with ios11.2 with the new installation completely, the error is from the program
    thank you very much

    Comment actions Permalink
  • Avatar
    Mf Buisman

    Distributor support is USELESS!

    Comment actions Permalink

Please sign in to leave a comment.