KORG app Help Center

USB MIDI is not recognized on Windows 10.

Old KORG USB-MIDI driver may not work correctly due to Windows Update.Please use the latest Windows 10 KORG USB-MIDI Driver.

 

[Update on July 30, 2019]

As you may notice, Korg has released a USB-MIDI driver that supports Windows 10 May 2019 Update (V1903) . Please download and install the latest driver.

https://www.korg.com/support/download/product/1/285/

 

 

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Comments

  • Avatar
    Stephen Rowley

    Just taking my money elsewhere from now on... KORG support is non existent.

    I guess if my companies products just stopped working on the regular I'd probably be too embarrassed to speak to the people who paid for them as well.

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    Paul Fogarty

    it works as a standard windows midi item anyway *WITHOUT* korgs driver.. dunno why certain people are crying about it.. it's just the annoyance of getting it to the point.. fine now anyway. did say how I got it work previously. not rocket science..

     

    the links *DO* show drivers.. but seems there is an issue with the dates?!?! 

     

    is it 8th month or 2nd month.. either way thats not recent enough..

    Edited by Paul Fogarty
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    Gary Rhonda

    Korg's website now shows an updated driver just released today for the driver to work with Win 10 v1903. https://www.korg.com/us/support/download/driver/1/285/3541/

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    John Deadbone V. Nielsen

    Have an old laptop with Win 10 2018 updates, worked fine...the new driver doesn't work for win 10 1903...

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    Santiago Cubides Zamora

    Windows 10 updated and no software recognizes my K61. Tried latest drivers (https://www.korg.com/us/support/download/driver/1/285/3541/) and old drivers, none worked.
    I cannot play, and having serious doubts about Korg.

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  • Avatar
    Paul Fogarty

    Santiago.. it will work.. BUT you have to make sure the old drivers are removed and the keyboard is unplugged when doing that. BEFORE.. as windows can handle it without korgs driver.. it does find it, but do that install AFTER a reboot.. there are tools to remove the drivers also.

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    Santiago Cubides Zamora

    Thank you Paul. Uninstalled drivers with midi controller disconnected from PC. Cleaned the registry. Deleted Korg folder. Restarted pc. Installed driver. Restarted PC. Connected hardware. Korg driver automatically prompted and request to install K61 specific driver. Struggled a little on Reason. Now it works.

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  • Avatar
    The RoAd Music

    I just installed this controller and the nanokontrol2 still doesn't work with the latest windows update on win 10. Help!!!!!!!!!!!!!!!!

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  • Avatar
    Zeyu Zhao

    CAN NOT WORK WITH THE LATEST VERSION! AND WHO CAN HELP ME, WHO CAN HELP US?

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  • Avatar
    Jim A (Cnuut)

    Follow this tutorial: https://youtu.be/18SLcnbqwaI
    And also do this: set a "midi1" (or whatever number) with value "KORGUM64.DRV" in "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32"

    That should do the trick (hopefully)

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  • Avatar
    Zeyu Zhao

    Thanks Jim, I will try!

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  • Avatar
    Zeyu Zhao

    Everybody, Jim's comment works!
    Follow this tutorial: https://youtu.be/18SLcnbqwaI
    Then repair your latest Driver.
    Restart your PC
    Then it works~

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  • Avatar
    David S. Pogorelec

    This is the problem I encountered after performing a Windows 10 version 1903 update and the solution that worked for me. To get the new driver package to work, you must first uninstall the previous driver. However when you try to run the KORG MIDI Driver Uninstall Utility (via Start Menu > KORG >Uninstall KORG USB-MIDI Device) you cannot accomplish this; there is no “page down” button and the “Next >” button is disabled.
    On 9/20/19 I had a telephone conversation with someone I believe was a Manager of the Korg Support group. I explained to him the problem of uninstalling the USB driver in Windows 10 version 1903 in conjunction with trying to install latest Drv Tools_1_15_r31e.exe and my suggestion to resolve it. He agreed that my proposal sounded like a good approach, and asked for feedback on its success once I tried it.
    Here is the sequence of what I did to get the new driver package to work, after I performed the upgrade of Windows Version 1809 to 1903:
    1. I ran the KORG MIDI Driver Uninstall Utility (via Start Menu > KORG >Uninstall KORG USB-MIDI Device), however the screen would not allow uninstalling the USB driver.
    2. I turned the KRONOS keyboard ON.
    3. The first time after the upgrade, Microsoft immediately installed their KRONOS driver.
    4. In Device Manager, under Sound, video and game controllers, I deleted the KORG KRONOS device.
    5. I turned the KRONOS keyboard OFF.
    6. In Add/Remove Programs, I uninstalled the KORG USB-MISI Driver Tool.
    7. I ran Drv Tools_1_15_r31e.exe to install the latest “fix”.
    8. I turned the KRONOS keyboard ON.
    9. The KORG Driver Setup Utility screen immediately popped up; I clicked on the Install button.
    10. I restarted the PC.
    11. The Kronos Editor 3.1 now works correctly communicating with the keyboard.
    12. I started up Presonus Studio One and the keyboard now communicates correctly with it.
    13. I ran the KORG MIDI Driver Uninstall Utility again (via Start Menu > KORG >Uninstall KORG USB-MIDI Device), however the screen still would NOT allow uninstalling the USB driver, showing the screen exactly as before. There must still be a bug in this screen, since AFTER running Drv Tools_1_15_r31e.exe it is not displaying the correct midi entry.

    I looked in the Registry under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32 and KORGUM64.DRV now shows up correctly under Midi1.

    Also under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32 KORGUM64.DRV now shows up correctly under Midi1.

    To prove the Microsoft driver was NOT being used, I temporarily disabled the KRONOS device in Device Manager (under Sound, video and game controllers) and everything still worked correctly.

    FYI, on the Korg download site in Japan, there is a more recent driver DrvTools_1_15_r33e.exe, but it does not show on the Korg USA site. As of today, Korg has not responded on the feed back I provided them...

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  • Avatar
    Gabriel Bialon

    Guys, no need to mess around the registry... All you need to do is: after downloading and installing the driver from the website, restart your machine and boot up, connect your nano device and go to the start menu , under the “Korg” folder and run the app “Install KORG USB-MIDI Device” . Your nano controller(s) should show up on the list, hit install and it’s almost ready to go (in fact already is, you need just to configure inside ableton live’s MIDI section, the buttons track and remote for your nano input should be on). That worked for me !

    Edited by Gabriel Bialon
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  • Avatar
    Peter Ståhlenberg

    Gabriel: that method worked for me. I had struggled all day. Thanks!

     

    Edit: the problem continued when I started play in Ableton. I changed in the registry. Look up the video in this thread (the second one). But instead of creating midi1 I created midi2 and it worked.

    Edited by Peter Ståhlenberg
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  • Avatar
    freddy monroe

    buenos dias,hace un tiempo adquiri un nano pad 2,el cual hasta hace un mes,era la herramienta perfecta para edicion y creacion de baterias en mis proyectos en mi home studio.pero despues de la maldita ultima actualizacion de windows 10,ya ni lo reconoce ningun daw de edicion,instale la ultima version del driver, y nada es como de la noche al dia dejo de funcionar,buscando en foros de usuarios de korg muchos se encontraron con este problema el cual mensiono,no logro conseguir una solucion factible,lo he intentado todo.desistalar todo volver a instalar.pero es inutil es como que el vendito window 10 no reconoce el driver del nano pad y lo deja inutilizable.pero el producto es exelente les estaria agradesido que me den algun tipo de solucion.saludos cordiales

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    Kjetil Ervik

    Bienvenido a la empresa, el controlador USB de la cesta y los productos de la cesta = ¡no es cierto! Tiene una canasta de 300. Pero puede olvidarse de esa conexión tanto en win10 como en 8.1 con este controlador usb. freddy monroe.

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  • Avatar
    Darian Barry

    Korg Driver currently not working. I have tried everything, it is not the midi 1-10 problem. I have a Nano key and i have not been able to use it for more than 10 mins before it fails and dose not read on Ableton anymore.

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    Darian Barry

    I would really love to solve this, it is very frustrating as it seems like there is a constant driver problem with Korg. Please help, I am about to return this controller.

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  • Avatar
    Marcos Rodríguez González

    Very Good My Friend

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  • Avatar
    Kjetil Ervik

    Its working in windows7

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  • Avatar
    Manaberry

    @darian
    Did it stop working out or nowhere? Yesterday my midi ports stopped working.
    Even MIDI-OX can't find anything. Just gone...
    Microsoft's support is clueless. Even on a fresh installation of Windows, it doesn't work.

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  • Avatar
    Kjetil Ervik

    Install win7 64bit and the usb driver working.
    You can have win10,8.1 and win7 on same maskin.

    1. Divide the hard drive so that you have two partitions. Format the one that is not Windows 10 or 8.1. Insert the windows 7 media, usb or dvd disc into the machine. Start the machine on the windows7 media. Install win7 on the empty partition that you previously formatted.


    When all installation is ready, install this program in win10 or win7.

    https://www.boot-us.de/eng/ 

    This program allows you to choose to start different operating systems on your computer. When you have finished installing the program, restart the machine. Now you get a new boot menu, where you can choose between win10 or win7, linux etc. Back up the entire disk. In January 2020, windows will stop updating win7.

     

    I have tested usb driver in win10 win 8.1 and didnt working. Becouse of all uppdate in win10 and win 8.1 often, so dont usb driver working to day. But win7 dont uppdate animore, so the driver on win7 working verry god.

    Edited by Kjetil Ervik
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  • Avatar
    Wittawat Keawcharoen

    Hi,

    My MicroKey2 61 MIDI device cannot be found when I use Reason. However, it seems to work just fine with other piano program, in my case it is Everyone Piano
    I tried updating to the latest Driver from this thread but this doesn't solve my problem.

    Could you please help?

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  • Avatar
    Lasse L (KontoDesigner)

    I cannot get my Kross 2 working in FL. Cannot found Kross 2 hardware it says. I have tried switching the midi order using uninstall utility.
    Could it be my other soundcard conflicting?
    It works fine as a standalone editor

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  • Avatar
    Lasse L (KontoDesigner)

    Kross 2 does not work...Kross hardware not found....this sucks so much it is unbelivable...i must sell my gear....HORRIBLE

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  • Avatar
    Lasse L (KontoDesigner)

    Korg is scared to death of the software alternatives....thats why.

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  • Avatar
    Lasse L (KontoDesigner)

    No , it did not. Kross 2 hardware not found.
    It is not possible to move anything up the list. All entries like midi0, midi1, midi2 are all greyed out.

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  • Avatar
    peaceful strangers

    MicroKey2 is not recognized by REAPER. Latest update of KORG MIDI software and WINDOWS 10-64 bit enterprise. Nor other stand-alone-VST. Something is wrong KORG - please fix ASAP!

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  • Avatar
    Marty Weil

    I've been trying to get this to work for a few days with no luck. I have followed all the troubleshooting tips. I installed a Windows 10 update tonight (kb4541335, which took forever), and low and behold, after I rebooted I was able to run the monologue librarian and connect to my machine!

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