KORG app Help Center

Sometimes a USB device is not recognized when attempting to connect a USB-C to USB Adapter with the 2016 MacBook Pro.

This problem occurs when connecting a USB device through the Mac's Thunderbolt 3 port with a USB-C to USB Adapter, and has been confirmed for the following products:

  • microKEY2
  • microKEY2 Air
  • taktile-25/49
  • TRITON taktile-25/49


If you experience this problem, try connecting the USB-C to USB Adapter and USB device through a USB hub. If there is insufficient power, please use a self-powered USB hub.

Also, the computer may recognize the device if you connect it to a different Thunderbolt port or reverse the sides of the Thunderbolt connector.

We are currently investigating this problem and thank you for your continued patience.

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